A current area of focus for us is Medical/Behavioral
Integration Consulting. We can analyze the
current state of medical/behavioral vendor
coordination and then, develop a project
plan for achieving an appropriate level
of functional integration between EAP/behavioral
health and medical management, condition
management, disease management, disability
management and pharmacy management services.
We can also help with effective coordination
between services delivered by health advocates
and EAP/behavioral health services. Medical/Behavioral
integration has the potential to deliver
substantial savings.
Through our Medical/Behavioral Integration
Consulting, we have developed a model that
illustrates health resource integration
and serves as a tool for informing your
vendor partners about the requirements of
effective service integration. The Health
System Matrix can be used to identify key
interactions between various health resources
that are necessary to establish and maintain
functional integration. The Health System
Matrix is generally introduced in a Vendor
Summit that we can help to plan and
facilitate. Our Medical/Behavioral Integration
Consulting also identifies reporting requirements
for vendors that document elements of functional
integration such as inbound and outbound
warm transfers. We can also develop performance
guarantees that are directly related to
maintaining effective functional integration
between vendors.
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